Privacy Policy

Casa Luz House of Light Privacy Statement

Casa Luz House of Light, as well as its international affiliates, Asociación Reacción en Cadena Para Nuestra Niñez (Costa Rica) and House of Light Inc (US), are committed to safeguarding the personal information entrusted to us by our donors and clients. This policy outlines the principles and practices we follow in protecting your personal information.  A copy of this policy is available to anyone upon request.

Information Collected 

Personal information means information about an identifiable individual.  This includes but is not restricted to an individual’s name, home address, phone number, age, sex, marital or family status, an identifying number, financial information, and e-mail address.

We collect personal information from you if you:

  1. Donate in person, through the mail or on-line

  2. Use the “Contact” portion of our website

  3. Volunteer with the organization or one of its partners

  4. Receive or request to receive communication from the organization such as newsletters, updates, requests for donations, and thank you letters.

  5. Register for an event 

We utilize this information to send you receipts and donation acknowledgements, contact you for support purposes, respond to requests for information, send general updates and correspondence and send correspondence specific to an individual or a group of individuals.

You may request to unsubscribe from any correspondence but please know that it may take some reasonable time for your request to propagate through our systems and processes.

We will never sell your personal information.  Your personal information may be confidentially shared under the terms of an appropriate information sharing agreement with third parties who require such information to assist us in reaching our organizational goals. Lastly, we may be compelled to release personal information to meet our legal reporting requirements.

Website

You can visit our website without telling us who you are or revealing personal information about yourself, including your e-mail address. Our web server may collect anonymous information related to your visit to our website, such as IP address and domain used to access our website, browser type, the website you came from to access our website, the page you entered and exited at, any website page within our website that is viewed by that IP address and the country where you are located. We use this information to monitor our website’s performance (such as number of visits, average time spent, page views, etc.) and for our operational purposes, such as working to continually improve our website.

Your personal information may also be given to us by third parties such as social media platforms and networks that share or allow you to share information with us. For more information about social media platform and network privacy practices, please review the privacy policies and settings of the social media platforms and networks that you use.

Credit Card Donations

Casa Luz House of Light uses Secure Socket Layer (SSL) encryption technology to ensure the integrity and privacy of the personal and credit card information you provide when you make an online donation or otherwise provide personal information through our website.  All credit card donations are processed through a hosted web page that is not part of the Casa Luz House of Light domain.

No credit card information is retained on our website or in paper form in our office.  Your credit card information is used only for donations as authorized by you.

Donation Information

We maintain records of all contributions to Casa Luz House of Light.  All information is kept private and confidential.  We protect personal information in a manner appropriate for the sensitivity of the information.  We make every reasonable effort to prevent any loss, misuse, disclosure or modification of personal information, as well as any unauthorized access to personal information.

Changes

We reserve the right to make changes to this privacy policy at any time.  If we choose to change our privacy policy, we will advise our contacts by e-mail and/or post notification on our website.

 If you have a question or concern about any collection, use or disclosure of personal information by Casa Luz House of Light, please contact Joanne Janzen at (403)239-6557.

  • Facebook Social Icon
  • Instagram Social Icon

© 2018 by Casa Luz. All rights reserved.